ICSP
International Customer Service Professional
A practical view of customer relationship management and service excellence — how effective customer service drives satisfaction, growth and loyalty.
Overview
A practical view of customer relationship management and service excellence — how effective customer service drives satisfaction, growth and loyalty.
Notes
Enrolment and payment are completed on the official BRASI website. Choose Self-Paced Learning (for certification programmes), then enter coupon code HCL1001 at checkout.