Quality Management
ISO 21001 — Educational Organizations Management System
Levels available
Course types, duration & fees
| Course type | Who should attend | What your company benefits | Duration | Fee |
|---|---|---|---|---|
| Foundation | Those who wish to learn the basis of implementing the management system and its processes | Provide the organization with best-practice based orientation and mindset culture by understanding the main important elements of ISO standards | 2 days | HKD 4,400 |
| Lead Implementer | Responsible persons for implementing and managing the management system in their company | Improve overall processes by implementing best practices led by competent staff that can lead to compliance with ISO standards | 5 days | HKD 11,200 |
| Lead Auditor | Responsible persons for auditing and monitoring management systems in their company | Ensure your management systems are implemented properly by having competent staff audit the processes that can lead to a successful compliance and certification | 5 days | HKD 11,200 |
About the standard
ISO 21001 is a management system standard that provides a common framework for organizations delivering educational products and services, aimed at improving the satisfaction of learners and other beneficiaries. It specifies requirements for an educational organization management system (EOMS) that supports institutions in consistently designing, delivering, and evaluating learning, while sharing ISO's harmonized structure for easy integration with standards like ISO 9001. It applies to any formal, nonformal, or informal educational organization, regardless of size or delivery method.
Levels available
- Foundation — For those who want to learn the basics of an educational organization management system and its processes under ISO 21001.
- Lead Implementer — For those responsible for implementing and managing an EOMS in their educational institution.
- Lead Auditor — For those responsible for auditing and monitoring an EOMS to support compliance and certification.
Who should attend
Leaders, quality managers, and administrators at schools, universities, and training organizations, along with implementers, auditors, and consultants supporting educational institutions, should attend.
Learning objectives
- Understand the principles and requirements of an EOMS as defined by ISO 21001.
- Learn to align institutional policies and processes with learner needs and educational mission.
- Gain the competence to implement mechanisms for feedback, evaluation, and continual improvement.
- Develop the ability to audit an EOMS for conformity to ISO 21001.
Why attend
Certification demonstrates the ability to implement, manage, and improve an EOMS in line with international standards, strengthening credibility with learners, regulators, and partner institutions. It supports institutions in building a learner-centered, accountable culture while improving efficiency through integration with other ISO management frameworks.
PECB link
https://pecb.com/en/education-and-certification-for-individuals/iso-21001